Introduction
Chipin (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and Services.
Information We Collect
- Personal Data: When you register, we collect your name and email address only.
- Usage Data: We collect information about how you interact with our Services to improve functionality.
- No Payment or ID Details: We do not collect payment information or South African ID numbers.
- Children’s Data: We do not knowingly collect personal data from children under 13 years of age.
How We Use Your Information
- To provide and maintain our Services.
- To communicate with you, including service updates and support.
- To analyze usage and improve the platform.
- To comply with legal obligations.
While Chipin initiates payment transactions during voucher redemption, we do not access or store your payment details. Payment processing is managed entirely by the third-party provider.
Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information with:
- Service providers who assist us in operating the platform under confidentiality agreements.
- Legal authorities if required by law or to protect our rights.
Payment data is handled exclusively by the third-party payment provider and is not stored or accessed by Chipin.
Data Retention
We retain your personal data only as long as necessary to provide our Services or comply with legal requirements.
Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing of your data.
- Withdraw consent at any time (where applicable).
Contact us to exercise these rights at info@chipin.co.za.
International Transfers
Your data may be processed in South Africa or other countries where we operate. We ensure appropriate protections are in place for international data transfers.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through our platform or via email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Emailinfo@chipin.co.za
Phone010 020 8600